Planning for business within the COVID-19 restrictions

As we are all facing unprecedented, challenging times, the health and safety of our staff and customers is our first priority. This means that there may of course be an impact in the way we support and develop the Truckfile System.

We will minimise any disruption by ensuring the support is always available as normal, but we may have to isolate support staff at home. The impact of this on you is that there may be a small delay in responding to your call, so please bear with us.  If all lines are busy please send us an email and we will respond quickly to your enquiry.

For the protection of our staff we will implement online meetings and training sessions.  The impact on the way we support the system should be minimal, you should see no difference in the functionality or the speed whatsoever.

We would like to take this opportunity to thank you for using Truckfile and apologise for any inconvenience caused.  We are following the Government guidelines to ensure we mitigate the spread of COVID-19 wherever possible.

Paul Whittingham

Truckfile Operations Director